Answers to Frequently Asked Questions

Answers to Frequently Asked Questions

 

How does a new acupuncture patient appointment work?

A new patient appointment is a two-hour appointment that is separated into two one-hour sessions. The first session is a phone call for the intake that lasts about an hour, and the second session is the actual acupuncture treatment in the office that is one hour. The two sessions can be done on the same day or different days.

 

How much does it cost?

The cost for a new acupuncture patient appointment (2 hours total) is $200, and it includes the first treatment. Follow-up treatments are $120 (1 hour).

 

Therapeutic massage appointments are $120 for a 60-minute appointment and $180 for a 90-minute appointment.

 

Lymphatic massage appointments are $100 for a 60-minute appointment, $150 for a 90-minute appointment, $200 for a 120-minute appointment, and $75 for a 45-minute follow-up appointment.

 

What forms of payment do you accept? Do you take insurance?

We accept cash, checks, credit cards, and HSA (health savings account) /FSA (flexible spending account) cards. We do not take insurance, though we can provide a coded medical receipt that the patient can submit to their insurance company for reimbursement if they cover acupuncture or lymphatic massage.

 

When are you open?

We are open from 8:30am – 3:00pm on weekdays. Our receptionist is available to answer the phone starting at 9:00am.

 

How many acupuncture sessions will I need?

Generally, the guideline is that it can take up to 12 treatments to experience sustainable symptom relief. We find that in many cases patients begin to notice a difference by the 3rd or 4th treatment. Conditions that have been present for a long time can take longer to treat.

 

In most cases, we like to see new patients once a week for a several weeks until they experience consistent symptom relief over a two week period. At that point, we can phase out or conclude treatments, or establish a maintenance plan. Some patients like to come every week for self-care, and some on a monthly or quarterly basis to for a maintenance appointment to ensure that their energy is flowing smoothly.

 

Our goal is to help patients feel better and help their body learn new energetic habits so it is better able to heal itself. We are happy to work with patient’s schedules and needs to space treatments appropriately.

 

How can I learn more about what acupuncture and Chinese medicine can help?

Please click this link to check out our monthly blogs that provide information on how acupuncture and Chinese medicine can help with a variety of conditions like stress, healthful sleep, fertility, menopause, PTSD, headaches, back pain, weight loss, and more.

 

Do you offer free consultations?

Yes, we offer free 10-minute phone consultations. Please click this link to schedule a call with our senior scheduling receptionist who will be happy to answer questions and advise you on the best services and practitioner to meet your unique needs.

 

Do you have gift certificates?

Yes, we have gift certificates available for any amount you choose. They are valid for one year from the date of purchase. We have gift certificates available to pick up in the office or we can mail them.

 

Any other questions? We’d love to hear from you! Please reach out and email us through our website or call or text 910-622-4269.